01What if my project doesn't fit a package?+
Most don't fit exactly. Packages are starting points. Book a free call and I'll scope something specific to your needs with a fixed quote.
02Do you charge hourly?+
Never. Every project is fixed-price, agreed before work starts. If scope changes, I'll quote the change before doing it.
03What's the payment structure?+
Quick Fix: 100% upfront. AI Starter: 50% upfront, 50% on delivery. Full Build: 30% upfront, 40% at midpoint, 30% on delivery.
04What if the AI doesn't work as expected?+
I define success criteria upfront with measurable targets. If the system doesn't meet those targets, I fix it at no extra cost.
05Do you offer ongoing maintenance?+
Yes. After the included support period, maintenance plans start at £200/month for monitoring, updates, and model retraining.
06Can I upgrade from one package to another?+
Absolutely. Many clients start with a Quick Fix, see the value, then move to an AI Starter or Full Build. Previous work is credited toward the upgrade.