Services
What I offer
Every engagement starts with your problem. I figure out the highest-impact solution, build it, and make sure it runs.
AI Automation
Kill the busywork
- Automate data entry, reporting, and repetitive admin tasks
- Intelligent document processing: invoices, contracts, forms
- Workflow orchestration that connects your existing tools
- Self-improving systems that get faster over time
Evidence
baseline + trial
Delivery
2-3 week MVP
Illustrative scenario · not a client case study
A delivery team receives inconsistent operational files from several sources. A suitable design would validate each file, reconcile known records, flag anomalies for review, and produce a traceable report rather than promising full autonomy.
Customer Support AI
Faster resolutions, happier customers
- AI-powered ticket triage that routes to the right team instantly
- Smart auto-responses for common queries (without sounding robotic)
- Sentiment analysis to catch frustrated customers early
- Integrates with Zendesk, Freshdesk, Intercom, and custom helpdesks
Control
human escalation
Evidence
labelled evaluation
Illustrative scenario · not a client case study
A support team with rising ticket volume could begin with classification, priority scoring, suggested replies, and human escalation. Accuracy and escalation quality would be measured before any automated resolution was enabled.
Custom AI Solutions
Your problem. Your data. Your tool.
- Bespoke ML models trained on your data
- Natural language interfaces for internal tools
- Predictive analytics and forecasting systems
- Computer vision, NLP, and recommendation engines
Models
custom-trained
Data
your pipeline
Illustrative scenario · not a client case study
A maintenance team exploring prediction would first assess historical ticket quality, define a useful intervention window, establish a non-ML baseline, and validate whether a model improves decisions before deployment.
AI Consulting
Figure out where AI actually helps
- Operational audit: where is your team losing time?
- AI readiness assessment: is your data good enough?
- Build-vs-buy analysis for off-the-shelf vs custom tools
- Clear, jargon-free roadmap with ROI projections
Output
actionable roadmap
Timeline
1-2 weeks
Illustrative scenario · not a client case study
A product team considering an AI feature may discover during an audit that clearer rules, better data capture, or an existing tool solves the immediate problem with less cost and risk.
Small Business Web Development
Fast sites that rank, built with AI tooling
- Fast, SEO-optimised Next.js sites with server-side rendering
- Every build includes an automated AI-powered SEO audit
- Mobile-first, accessible, and performance-focused from day one
- Ongoing support and maintenance packages available
Lighthouse
95+ scores
Delivery
2-4 weeks
Illustrative scenario · not a client case study
A slow content site could be assessed against measured performance, accessibility, search structure, and editing needs before choosing between targeted improvements and a framework migration.
Related reading
Packages
Fixed-price AI packages
Every project is scoped and priced upfront. No hourly billing, no surprises. Pick the package that fits your problem.
Quick Fix
One problem, one solution, one week
£750 – £1,500
Fixed price, agreed upfront
A single, focused automation or integration. Perfect when you know exactly what needs fixing and want it done fast.
Delivery
5–7 business days
Includes
- One workflow automation or API integration
- Up to 2 connected tools (e.g. Xero + Slack)
- Basic error handling and logging
- Deployment to your infrastructure
- 7 days post-launch support
- Documentation for your team
Ideal for
You have a specific repetitive task that eats 3-5 hours per week. Invoice forwarding, report generation, data syncing between tools.
AI Starter
Your first real AI system
£2,500 – £5,000
Fixed price, milestone payments
An end-to-end AI-powered automation project. Discovery, build, test, deploy, and handover included.
Delivery
2–3 weeks
Includes
- Discovery call + requirements document
- Custom AI/ML pipeline or automation
- Integration with up to 4 existing tools
- Testing with your real data
- Production deployment + monitoring setup
- 30 days post-launch support
- Knowledge transfer session with your team
Ideal for
You want to automate something complex: invoice processing, support ticket triage, lead scoring, or document classification.
Full Build
Custom AI, built from scratch
£8,000 – £15,000
Scoped after paid discovery session
A complete custom AI system designed around your data, your workflows, and your business goals. For problems that need more than a template.
Delivery
4–8 weeks
Includes
- Paid discovery workshop (credited to build)
- Custom ML model trained on your data
- Full API and/or dashboard interface
- Integration with your entire tool stack
- Automated monitoring, alerting, and retraining pipeline
- Load testing and security review
- 60 days post-launch support
- Quarterly check-in for the first year
Ideal for
You need a predictive model, a customer-facing AI feature, or a system that processes thousands of items daily with high accuracy.
Next step / direct enquiry
Not sure which service you need?
That's fine, most clients don't. Book a free call and I'll figure it out with you.