JJamie Blair

Blog

Things I've learned building AI for real businesses

Practical posts on automation, AI, and software engineering. Written from experience, not from a marketing playbook.

Robotic arm precisely automates matching delivery reports to invoices, eliminating 20+ hours of manual work.
AutomationPythonAITechnical

How I'd automate invoice reconciliation for a small business

A walkthrough of the pipeline I built to automate invoice matching: PDF extraction, fuzzy matching, and human review. Architecture and lessons for any business drowning in manual data work.

5 min read
AI mechanism rapidly triages e-commerce support tickets, reducing first-response times and improving CSAT.
Customer SupportNLPAITechnical

How I'd build an AI triage system for e-commerce support

A technical walkthrough of the support triage system I built: intent classification, auto-resolution, and smart routing. Architecture and design decisions for any team drowning in tickets.

5 min read
Illuminating AI's strategic value for small businesses, guiding adoption to unlock significant ROI.
ConsultingSmall BusinessStrategyGuide

Is AI worth it for a small business? Here's how to actually decide.

A practical framework for small business owners to figure out if AI will save money or waste it. No hype, no jargon. Real decision criteria with examples.

7 min read
Precisely identifying the root cause in a complex system to prevent clusters of property maintenance complaints and costs.
Machine LearningCustom AIPythonTechnical

How I'd build a predictive maintenance model for property management

A walkthrough of building a custom ML model to predict property maintenance issues before tenants complain. Feature engineering, model selection, and why the data prep is harder than the model.

6 min read
Glowing pulse conducting an operations audit on business processes, pinpointing waste for AI solutions.
ConsultingStrategyOperationsGuide

How I'd run an AI audit for small business operations

The 5-step process I'd use to assess whether AI will actually help a business. Includes the questions to ask, the red flags to look for, and how to calculate ROI.

7 min read

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