Customer Service Articles

2 posts

Customer Service

Everything I've written about customer service.

Bella Santé, a Boston med spa with 200+ staff, automated 75% of customer support and generated $66,000+ in chatbot-assisted revenue within 6 months.

Suitor, a 5-employee suit rental startup, used AI to cut response times from 3 minutes to 6 seconds and automate 85% of queries. Full breakdown.

If there's something you'd like me to write about, or you just want to chat about AI, get in touch.