11 posts

Technical

Everything I've written about technical.

SD-WAN controller hub radiating overlay tunnels to edge routers in a mesh network topology.

Building an MCP server for Cisco SD-WAN

How I built a Model Context Protocol server that lets AI agents query Cisco vManage with a correlation engine that computes root causes in Python.

01 Apr 202611 min read

Building infrastructure cross-section with purple-highlighted components predicting maintenance needs in property management.

Machine Learning Custom AI Python Technical

How I'd build a predictive maintenance model for property management

Building a custom ML model to predict property maintenance issues before tenants complain. Feature engineering, model selection, and data prep.

04 Feb 20267 min read

PDF page being laser-deconstructed into structured text, table, and image layers, showing modern PDF parsing techniques.

Automation Python Technical Tools

PDF parsing in 2026: what actually works

A practical comparison of PDF parsing tools and approaches in 2026. From pdfplumber to vision models, here's what works for invoices, contracts, and forms.

28 Jan 20266 min read

Model rocket separating stages with purple thrust igniting, symbolizing what happens after an AI MVP launches.

AI Strategy Technical Guide

What Happens After the AI MVP Ships

The MVP is live. Now what? Monitoring, retraining, user feedback loops, and the maintenance work that determines whether your AI project survives past month three.

21 Jan 20267 min read

Conveyor belt sorting parcels into prioritized chutes, depicting an AI triage system for e-commerce customer support.

Customer Support NLP AI Technical

How I'd build an AI triage system for e-commerce support

A technical walkthrough of a support triage system: intent classification, auto-resolution, and smart routing. Architecture and design decisions.

10 Dec 20256 min read

Three spheres representing positive, neutral, and negative sentiment analysis signals.

NLP Customer Support AI Technical

Sentiment analysis for small businesses: what it can and can't do

A realistic look at sentiment analysis for customer feedback, reviews, and support tickets. What it's good at, where it fails, and whether it's worth building.

26 Nov 20256 min read

Welcome mat with purple-lit path leading through an open doorway, symbolizing automated SaaS customer onboarding flow.

Automation SaaS Case Study Technical

How I'd automate customer onboarding for a SaaS company

A practical walkthrough of automating SaaS customer onboarding: welcome sequences, data collection, account setup, and smart check-ins. No enterprise tools.

19 Nov 20258 min read

Traditional accounting ledger transitioning into a modern tablet with charts, representing Xero and QuickBooks automation.

Automation Python Small Business Technical

Automating Xero and QuickBooks: what's possible in 2026

A practical guide to automating accounting workflows with Xero and QuickBooks APIs. Invoice processing, reconciliation, and reporting.

12 Nov 20255 min read

Paper invoices lifting off a stack and dissolving into purple digital particles flowing into a scanner, depicting automated invoice processing.

Automation Python AI Technical

How I'd automate invoice reconciliation for a small business

A design walkthrough of a reference invoice-matching pipeline: PDF extraction, fuzzy matching, validation, and human review.

29 Oct 20255 min read

Tangled cable mess being organized into neat runs with purple ties, illustrating cleaning messy data for AI systems.

Data AI Technical Python

Building AI that works with messy data (it's always messy)

Every AI project starts with data that is worse than you think. Here is how I handle missing values, inconsistent formats, and the 80/20 rule of cleaning.

22 Oct 20258 min read

Glass pipeline carrying flowing purple liquid through valves and junctions, representing a Python data pipeline architecture.

Python Automation Data Technical

Building a data pipeline with Python: a practical guide

How to build a reliable data pipeline in Python for small business automation. Ingestion, transformation, storage, and scheduling with real code examples.

15 Oct 20256 min read

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